Frequently Asked Questions About Privacy
We retain your account data for the period required by local tax and financial regulations. After that retention window, we securely delete personal records unless you request earlier deletion. Transaction history for compliance verification may be kept longer; contact support to learn your specific retention timeline.
No. We never sell your name, email, phone number, betting history, or payment details to third parties. We share data only with payment processors to clear your DANA, OVO, GoPay or QRIS deposit, and with identity verification vendors for security. Regulatory agencies may request data where required by law.
Your password is encrypted and never stored in readable form on our servers. We use industry-standard hashing so even our staff cannot see your password. Two-factor authentication is available in your account settings to add an extra security layer for withdrawals.
Yes. Email our support team or use the Account Settings page to request a data export. We'll compile your personal information, deposit and withdrawal history, and betting records in a readable format within five business days.
We use session cookies to keep you logged in, analytics cookies to improve our site, and preference cookies to remember your game settings. You can disable non-essential cookies in your browser settings, but this may limit your ability to explore the lobby or complete withdrawals seamlessly.
We do not store your full payment credentials. Payment processors handle sensitive bank details directly. arisan77 stores only a tokenized reference so you can deposit again quickly without re-entering your full details, reducing fraud risk and improving security.
We retain withdrawal and betting records for compliance and tax purposes for the period required by local law. Account activity data is kept as long as your account is active. You can request deletion of older records where local law permits by contacting our support team directly.
